We have been performing Covid-19 vaccinations for patients >75 years old and those on the shielding register. We have made substantial progress so far and all of our staff have been working at the weekends and evenings to get these administered safely. If you have not heard anything yet, and are in these groups, please contact the practice.
NHS Inform is where we would initially direct all patients wanting to know more about the vaccine, as it has up to date and accurate information about most frequently asked questions.
Covid Passports: The healthboard have asked us to post the following:
"Please do not contact your GP Practice to ask for a Covid vaccination passport or status certificate – they will not be able to provide any standard document. International certification standards have not yet been agreed.
The Scottish Government is working to support the re-opening of international travel once it is safe to do so. We are working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel.
As part of this, we are developing a technical solution that could allow people to access their Covid vaccination status directly"
To help manage social distancing requirements we would ask the following:
We would ask that when requesting prescriptions, you specify a pharmacy to get these sent straight to. Please do not call us to check the progress of prescriptions as we will advise if there have been any problems with your request. Repeat prescriptions will take 48 hours to process, acute prescriptions will take up to 24 hours.
Please do not enter the premises without an appointment, and please do not be offended if we ask you to wait outside the building while we attend to your requests - we need to restrict entrance to our building to those with appointments only, to protect our vulnerable patients and reduce the risk of transmission of covid-19.
We have continued to see a marked increase in verbal aggression towards our administrative and clinical staff. We have a zero tolerance policy towards any kind of aggressive behaviour.
All issues are being dealt with initially by telephone - please do not be offended if they ask information about the nature of your inquiry - this is to better help us triage requests by clinical need. Our administrative staff uphold strict confidentiality requirements, and any information will be handled appropriately. This allows us to determine who needs seen face to face. They are also trained in signposting - this may mean that they redirect your to more appropriate services (eg. opticians, physiotherapists, pharmacies, dentists)
If experiencing Covid-19 Symptoms, please refer to NHS Inform, or contact NHS 24 (phone 111) if symptoms worsen. If further clinical advice is required, NHS 24 will refer on to a centralised telephone hub, and a doctor may then decide to appoint you at a local assessment centre.
NHS GG&C have created a fantastic resource for support of stress and anxiety during this difficult period, whether related to coronavirus or otherwise - these online/telephone resources are all accessible to you while staying at home and cater for a variety of needs. We'd ask that you consult this list for appropriate support to try and help you manage your symptoms, but please contact us if you're still struggling.
For community resources regarding yourself or your relatives: for shielding support, food/social care/practical assistance while isolating: Community Resources
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Do you need to re-order your medication? Visit our prescriptions page. Find out more
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
Our Medical Centre is fully accessible to disabled patients.
Have you had a look at NHS Inform first? This website has advise on minor illnesses, self-help guides, a local services directory, seasonal topics and healthy living advice. We particularly recommend the musculoskeletal pages that have physiotherapy exercises for any injuries, pain or chronic conditions.
For support with Mental Health and Wellbeing, we recommend Wellbeing Glasgow and Lifelink - telephone, face to face and group counselling can be arranged through these services. They also have self help guides that can provide assistance. You can self refer for any of services without first seeing a doctor if this suits, though we are always happy to review you prior to speaking to these services if you feel you need to see a GP.
ALISS is an easily navigated site that can help you find local services including Foodbanks, Money Advice, Mental Health Support, Homelessness Support, and other social enterprises
EasyHealth is a good resource for medical patient information leaflets in an accessible and easily understood format for those with additional learning needs.
BSL users can access online sign language video relay interpreting services 24/7 using your own smartphone. The above link can be used to register for the free app. Please ask at the practice if any further support is required.
(Site updated 14/04/2021)